Privacy Policy

At The Hormone Essentials, we respect your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, process, use, and share your personal information when you use our website, purchase our products, or sign up for our personalized cycle matcher dashboards.

1. Information We Collect

We collect personal information to provide a tailored, highly optimized wellness experience. This includes:

• Identity & Contact Details: Your full name, email address, phone number, and physical shipping address.
• Cycle & Wellness Data: Average cycle length, the start date of your last period, logged symptoms (like cravings, bloating, mood fluctuations), and quiz responses. This is strictly used to render your Customer Wellness Workspace and calculate phase-matching snack recommendations.
• Transaction & Payment Details: Items placed in cart, purchase history, order values, and billing information (payment card transactions are processed securely via PCI-DSS compliant third-party gateways).

2. How We Use Your Data

We use your information exclusively for the following purposes:

• To process orders, shipments, subscription updates, and billing transactions.
• To calculate and display your current menstrual phase and seed-cycling timeline on your personal customer dashboard.
• To provide customer support and notify you of order delivery confirmations.
• To send you wellness insights and guidelines if you explicitly join our community email alerts.

3. Security & Caching

We implement strict security measures to keep your data safe. All cycle metrics and user profiles are stored locally in your browser cache (localStorage) and transmitted over secure HTTPS layers. We never sell, lease, or rent your personal health data to any marketing firms or third parties.

4. Your Rights

You have full control over your data. You can update your profile parameters in the Account Settings panel at any time. To request a full deletion of your user account and orders cache from our systems, please email us at hello@thehormoneessentials.com.